CONTACTS
Get personalized health and benefits support
Your first point of contact for getting personalized support for making healthcare decisions or navigating benefit issues for you and your family is Peraton’s Benefits & Beyond Care Advocate, powered by Accolade. The Care Advocate’s confidential services are available year-round and provided to you at no cost.
Get started
Call 866.518.1783
Monday through Friday
8 a.m. to 8 p.m. EST.
Visit member.accolade.com.
Download the Accolade, Inc. App
Apple App Store or Google Play Store
Know where to go for assistance
Peraton provides a lot of online resources to help you understand and take action when it comes to your benefits. Familiarize yourself with these tools to help you navigate Peraton’s Benefits & Beyond package. For questions about your 2024 benefits, please contact your Benefits & Beyond Care Advocate, powered by Accolade.
| Resource | What It Can Do | How to Access |
|---|---|---|
| Peraton Benefits & Beyond Enrollment Portal, powered by bswift | Provides personalized information about your benefits Enroll in benefits | peraton.bswift.com |
| Peraton Benefits & Beyond Care Advocate, powered by Accolade | Provides personalized support when making your healthcare decisions or navigating benefit issues | 866.518.1783 member.accolade.com Download the Accolade, Inc. App Apple App Store or Google Play Store |
| Peraton Benefits & Beyond Decision Support Tool, powered by ALEX | Get help deciding which benefit plans to enroll in by responding to ALEX’s questions about you and your family (everything remains confidential) Access ALEX within the Benefits & Beyond Enrollment Portal at peraton.bswift.com. | peraton.bswift.com |
| Anthem Blue Cross Blue Shield | Medical plan network access and questions | 866.518.1783 bcbs.com Use the prefix on your ID card to search for a network provider—e.g., use X5C for the BlueChoice Advantage Open Access network in DC/MD/Northern VA |
| Surest (operated by UnitedHealthcare Choice Plus Network) | Medical plan network access, medical claims information and questions | 866.683.6440 surest.com |
| Benefits & Beyond Interactive Guide | Learn about your benefits and make the right choices for 2025. | Click here to view the Interactive Benefits & Beyond Guide. |
| The Lens | Get additional information about your 2025 benefits | The Lens |
